We strive to sell quality products and accurately describe each product. Further, we expect that most of our customers will find our products to be better than expected.
Return & Refund Policy: eDocs: eDocs, digital products, are not "returnable" or
refundable. However, if you experience a problem in
downloading or accessing your product, contact us to let us
know so we can possibly correct any problems.
All
sales are normally final, no returns or refunds except by
special arrangement. If we agree to receive your returned
item and we receive it back in excellent condition, we will
refund the purchase price. If the item was shipped with our
free shipping offer we will deduct from the refund 10% or
the actual shipping cost whichever is greater. You must
contact us to obtain a Return Authorization number if you
wish to return a product. No returns will be accepted
without a valid RA number. If your product is damaged in
shipping, do not unpack further but contact the shipper
immediately for instructions.
We accept the following credit cards over the internet:
Visa, Master Card and Discover
Secure Shopping
You can shop at Mermaid Mystique online with
confidence. We have partnered with Authorize.Net, a leading
payment gateway since 1996, to offer safe and secure credit
card transactions for our customers.
The orders
are encrypted and downloaded to our computers which are
double fire wall protected and the credit card numbers are
stripped to the last four digits before they enter our
accounting system.
All online transactions are
handled with industry-standard SSL encryption.
When you enter your credit card number into the order
form, it is transmitted across the Internet in an encrypted
(scrambled) form, then decoded when it gets to us. You can
click on the logo below to verify that this page is being
served from our authorized website:
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks. The company adheres to strict industry standards for payment processing, including:
- 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
- Industry leading encryption hardware and software methods and security protocols to protect customer information.
- Compliance with the Payment Card Industry (PCI) Data Security Standard.
For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy