Mermaid Mystique Terms & Conditions

We strive to sell quality products and accurately describe each product. Further, we expect that most of our customers will find our products to be better than expected.

Return & Refund Policy:

eDocs: eDocs, digital products, are not "returnable" or refundable. However, if you experience a problem in downloading or accessing your product, contact us to let us know so we can possibly correct any problems.

All sales are normally final, no returns or refunds except by special arrangement. If we agree to receive your returned item and we receive it back in excellent condition, we will refund the purchase price. If the item was shipped with our free shipping offer we will deduct from the refund 10% or the actual shipping cost whichever is greater. You must contact us to obtain a Return Authorization number if you wish to return a product. No returns will be accepted without a valid RA number. If your product is damaged in shipping, do not unpack further but contact the shipper immediately for instructions.

Methods of Payment Accepted:

We accept the following credit cards over the internet: Visa, Master Card and Discover

Visa, Master
            Card, Discover Card

  Secure Shopping

You can shop at Mermaid Mystique online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card transactions for our customers.

The orders are encrypted and downloaded to our computers which are double fire wall protected and the credit card numbers are stripped to the last four digits before they enter our accounting system.

All online transactions are handled with industry-standard SSL encryption.

When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, then decoded when it gets to us. You can click on the logo below to verify that this page is being served from our authorized website:

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks. The company adheres to strict industry standards for payment processing, including:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
  • Industry leading encryption hardware and software methods and security protocols to protect customer information.
  • Compliance with the Payment Card Industry (PCI) Data Security Standard.

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy

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